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Burke County Public Schools

Preparing Students for Their Best Future

Parent Square Communication

How We Communicate

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Our district uses ParentSquare for school communication, primarily with email, text, and app notifications. ParentSquare automatically syncs with our Student Information System (PowerSchool) to generate an account for each parent, using their preferred email address and phone number.

Please note: Contact information cannot be updated in ParentSquare. To update your information, please update it in PowerSchool.

We encourage parents to download the mobile app and update their preferences for when and how they are notified.  
ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.

A colorful, segmented logo for ParentSquare

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What is ParentSquare?

ParentSquare is a unified communication platform that offers a wide variety of tools which allow administrators and teachers to more effectively communicate and engage with families and students.

Some features include:

  • Mass notifications and urgent alerts with two-way communication
  • Mobile app for administrators and parents (iOS and Android)
  • Attendance notifications
  • Teacher and classroom communication
  • Direct Messaging with two-way translation
  • Appointment Sign Ups (parent-teacher conferences, technology pick-ups)
  • Calendar and RSVP
  • Volunteering and classroom supply sign-ups
  • And so much more!

As a registered parent, you can:

  • Receive messages from the school and district via phone, email, text, or app notification
  • Choose to receive information as it comes or all at once with a daily digest at 6pm
  • Communicate in your preferred language
  • Comment on school postings to engage with your school community
  • Direct message teachers, staff, and other parents
  • Participate in group messages from schools and teachers
  • Sign up for parent-teacher conferences
  • Sign up to volunteer, donate school supplies, and more all from your desktop or mobile device

Frequently Asked Questions

  • In the ParentSquare app, enter your email or cell phone number. It should match what is in PowerSchool, the school's student information system.

    On the web: ParentSquare Web Address; select Register, enter your email or phone number, and click Get Started.

    If the email or phone number is not recognized by ParentSquare, parents can follow the directions to request access or call the school office to ask them to update the contact information.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school.
    From the ParentSquare App,

    • Select the 3 stacked lines located in the top left-hand corner of your screen. 
    • Select Account
    • Select Notifications

    The Instant setting will send all post notifications in real-time.

    The Digest setting sends one email, and/or one text, and/or one app notification providing access to all ParentSquare information at the end of the day.  (We recommend the Digest setting.) 

     Note: If you receive notifications by email, you'll receive a daily digest email from your district and schools separately if there are posts that day. 

  • To resubscribe to text messages:

    1. Text "START" to 66458.
    2. Ensure this number is not blocked on your phone.

    This action will reactivate text message notifications for your phone number.

     

     

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. 

    From the ParentSquare App,

    • Select the 3 stacked lines located in the top left-hand corner of your screen. 
    • Select Account
    • Select Preferences
    • Language

     

     

    1. Activate Your Account
      Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
    2. Download App
      It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
       
    3. Set Preferences
      Click your name in the top right to set your notification and language preferences.
       
    4. Get Photos & Files
      Click Photos & Files in the sidebar to access pictures, forms, and documents that have been shared with you.
       
    5. Appreciate Posts
      Click Appreciate in your email/app or website to thank a teacher or staff member for a post.
       
    6. Comment or Reply
      Click Comment in the app or on the website to privately ask a question about the post that your teacher or school sent.
       
    7. Participate
      Click Sign Ups & RSVPs in the sidebar to see available opportunities. Click the bell on top to check your commitments.
       
    8. Join a Group
      Click Groups in the sidebar to join a group or committee at your school to participate or to stay up-to-date.
       
    9. Find People
      Click Directory in the sidebar to find contact information for school staff.
       
    10. Get in Touch
      Click Messages in the sidebar to privately get in touch with staff and teachers.
  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

  • Click the Unsubscribe link on your email from ParentSquare, or reply STOP to the SMS from ParentSquare to stop notifications to your email or phone.

    **** If the email or phone number is not recognized by ParentSquare, parents can call the school office attendance/registar’s clerk and ask them to update the contact information.

DOWNLOAD THE PARENTSQUARE APP TODAY

ParentSquare

The ParentSquare app is available in both the iOS and Android stores. Downloading the mobile app is the easiest way to receive all Posts, Events, sign-up requests, Photos, and Files.